Client Feedback

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Name*

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RSO/Department/Organization Name*

HUB Reservation #*

Group Type*

About your room and the Audio visuals:

Was the room unlocked and available as stated on your confirmation?

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No

Did the room setup match the set up indication on your confirmation and diagram?

Yes
No

Was the room and its furnishings clean?

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No

Was all the equipment you requested in working order?

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No

If there were any issues, was HUB Staff helpful in finding a resolution?

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No

About our staff:

Were the staff at the information desk helpful in finding answers to your scheduling and space request questions?

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No

Were the staff at information desk courteous and friendly on the phone/over email/in person?

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No

Were the staff courteous, friendly and helpful on the day of your event/meeting in person?

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No

About our services:

Was the diagram provided with your confirmation helpful in planning for your event/meeting?

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No

Were AV instructions posted in the meeting rooms helpful?

Yes
No

Did you find the information on the website a helpful planning tool?

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No

Was the Mazevo online reservation request system user friendly?

Yes
No

Did the HUB meet your event/meeting expectations?

Yes
No

Will you use the HUB for future events?

Yes
No

Will you recommend the HUB to others?

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No

Additional comments

We appreciate your response and any additional comments, concerns or suggestions.

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