Client Feedback

Outreach*

Please consider whether you would like our staff to contact you after processing your feedback. If so, your name and email address are required.

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Name*

First

Last

Email*

RSO/Department/Organization Name*

HUB Reservation #*

Group Type*

About your room and the Audio visuals:

Was the room unlocked and available as stated on your confirmation?

Yes
No

Did the room setup match the set up indication on your confirmation and diagram?

Yes
No

Was the room and its furnishings clean?

Yes
No

Was all the equipment you requested in working order?

Yes
No

If there were any issues, was HUB Staff helpful in finding a resolution?

Yes
No

About our staff:

Were the Event Services staff at main desk helpful in finding answers to your scheduling and space request questions?

Yes
No

Were the Event Services staff at main desk courteous and friendly on the phone/over email/in person?

Yes
No

Were the Event Services staff courteous, friendly and helpful on the day of your event/meeting in person?

Yes
No

About our services:

Was the diagram provided with your confirmation helpful in planning for your event/meeting?

Yes
No

Were AV instructions posted in the meeting rooms helpful?

Yes
No

Did you find the information on the Event Services website a helpful planning tool?

Yes
No

Was the EMS online reservation request system user friendly?

Yes
No

Did the HUB meet your event/meeting expectations?

Yes
No

Will you use the HUB for future events?

Yes
No

Will you recommend the HUB to others?

Yes
No

Additional comments

We appreciate your response and any additional comments, concerns or suggestions.

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