The HUB is open with limited operations. We will be providing answers to the most frequently asked questions here, but please contact individual offices for more information. 

For the latest information on UW’s response to COVID-19, please visit

Table of Contents


Is the HUB open? Are offices operating?

The HUB is open with limited operations as an informal learning space for individual UW students, faculty, and staff. There are more than 200 seats available for UW community members to comfortably access WiFi for classes, studying, and work. Reservations are not required for UW students, faculty, staff to visit the HUB. Learn more about visiting the HUB.

Most HUB offices remain available remotely. Please contact individual offices for information.

Who has access to the HUB?

Access is limited to UW students, faculty, and staff. Non-UW guests can only access the HUB by reservation/appointment for HUB services (HUB Games, Scissor’s Edge, U.S. Bank, etc.).

The HUB is only accessible with a Husky Card during specified hours of operation. Non-UW guests with previously scheduled reservations/appointments can call the HUB Building Manager at 206-499-3220 for access when on site. Learn more about visiting the HUB.

What are the building policies for visiting the HUB?

Along with our normal Building Access & Use Policies and Community Standards, and as a part of our COVID-19 Prevention Plan and Safe Start requirements, we have implemented additional building policies to ensure the safety of our visitors and staff.

Husky Card

  • Have your Husky Card available at all times.
  • The HUB is only accessible with your Husky Card during specified hours of operation.

Symptom Self-Attestation

  • You must sign a symptom-free attestation document when you enter the HUB.
    • UW employees – Workday online
    • All other guests – HUB Attestation Log at entrance
  • If you are sick or experiencing mild symptoms of illness, you are not permitted in the HUB.

Face Coverings

  • Face coverings are required at all times within the HUB.
  • Coverings should cover your mouth and nose.

Physical Distancing

  • Practice physical distancing regulations of 6-feet.
  • Lounge seating is set for physical distancing and furniture is not permitted to be moved.
  • No more than two people may ride in an elevator at the same time, facing the same direction. Individuals using assisted mobility devices have priority.
  • Follow building signage for instructions, including capacity, line management, seating options, and traffic flow.

If you are not following building policies for COVID-19 prevention, you may be asked to leave the HUB. The HUB Building Manager on duty has the authority to enforce these policies and deny facility access.

How is the HUB cleaned?

The HUB custodial team uses peroxide-based EPA-registered disinfectants.  During the closure, the HUB custodial team has performed a building-wide deep disinfection throughout the open areas, with a heavy focus on frequently touched surfaces (door knobs/handles, light switches, counter tops, stair handrails, banisters, and elevator controls), HUB equipment regularly used by guests, and all furniture/upholstery. Additionally, HUB administration is working with our service providers such as HUB Games, the RSO Resource Center, and the Husky Den Food Court, to ensure similar disinfectant procedures are taking place.

Is the Information Desk open?

The Information Desk is not currently open. Please text or email the Information Desk with questions and our staff will respond to you as soon as we are able.

Text: 206-594-2325

Is the Lost & Found operating?

Lost an item?
Browse found items and submit a claim online.

Found an item?
Individual items can be dropped off at the Check-In Table at the North Entrance (near the N22 parking lot) during the HUB’s operating hours. Multiple items and department drop offs require a drop-off appointment.

Do employees who work in the HUB have access to their offices?

Employees with neighborhood offices/workplaces in the HUB are permitted to come to work in the HUB, as long as they are not exhibiting any COVID-19 symptoms and follow HUB Building Policies.  UW requires telework for all employees who can do so without hampering critical operations. Offices must limit occupancy to 25% and no more than 5 people at a time can be in an office suite. 

For access after-hours, please contact Taylor Church, Associate Director for Facilities, Operations, and Special Projects (

Is the HUB still receiving mail/packages?

USPS and Campus Mail will continue to be delivered to the HUB daily. Mail will be picked-up and sorted between 10:30am-12:30pm, Monday-Friday, and available in the Student Activities Office (SAO), HUB 232. Work-related Amazon, FedEx, and UPS deliveries will occur daily between 10:30am-12:30pm. Please make sure you indicate a specific delivery time to the HUB loading dock. Instruct delivery services NOT to leave packages on the loading dock. SAO will only be open to retrieve mail between 10:30am-12:30pm, Monday-Friday. This process will be used until we resume normal operations.


Will the HUB be open for meetings and events?

The HUB is now accepting event requests under Phase 2 guidelines for events in rooms 106, 250, and the South Ballroom. Information on Phase 2 events and guidelines can be found here.

The HUB has also launched two virtual event tools:

  • Balloon is best suited for events with multiple sessions or events looking to provide their attendees with a more interactive event experience.
  • Gather is great for networking, information fairs, poster sessions, and short presentations.

Learn more about our virtual event platforms here.

If you have questions, please contact HUB Event & Information Services at

Can I live stream or record events in the HUB?

In addition to adhering to Section 14 of the HUB Building Access and Use policy in regards to Photography and Filming, any persons wishing to use HUB space to live stream or film during the COVID-19 pandemic must also follow the below guidelines

  • Attendance is limited to those being filmed or those supporting filming.
  • Speakers must keep their masks on at all times.
  • Given the reliance of ASL speakers on facial expression, only those providing ASL services will be allowed to remove their mask.
  • Should you need to film with your mask off, we will work with you to set up a space in which the speaker is in a room alone.
  • Any filming in the HUB without masks must be pre-approved. You will need to add a disclaimer to your pre and post production that states “unmasked pieces were filmed in a closed room, or with significantly increased physical distancing/barriers”
  • Total number of participants in production is limited 25% of room occupancy and is subject to change based upon current University and State guidelines.

If interested in reserving a HUB space for filming, please contact HUB Event & Information Services at

Can students reserve private space?

Students can reserve a private conference room for scheduled interviews, mental health services/appointments, or non-departmental testing by completing this form.

Reservations are required to use the space and can be submitted two weeks in advance. Students may request one reservation of up to two hours per week.

HUB Games

Is HUB Games open? What activities are available?

HUB Games activities are open by reservation for the UW community. Reserve your spot online at, email, or call 206-543-5975.

Available activities

  • Bowling
  • Console Gaming
  • Esports Arena
  • Pool
  • Table Tennis

Unavailable activities

  • Air Hockey
  • Coin-Op Gaming
  • Foosball 
  • Giant Games

For more information, visit HUB Games FAQ’s, email, or stop by the HUB Games counter.

Can I access my HUB Games locker? How can I rent a locker?

Locker access is available during specified HUB hours of operation. Learn more about visiting the HUB.

Locker rentals are restricted to UW students, staff, and faculty. Your Husky Card is required at time of rental. Visit the HUB Games counter during business hours to rent a locker.

Abandonment: If your locker is empty, or you no longer need the contents of your locker, please contact with notification that we may cut your padlock and dispose of any contents.

Expired Locker: No locker padlocks will be cut from lockers until June 11, 2021 even if a locker rental has expired.

Student Organizations

Are Registered Student Organizations (RSOs), ASUW, and GPSS operating?

RSOs, ASUW, and GPSS are operating! Browse the RSO Directory to check out various student organizations and find your community.

RSOs must register to remain active for the 2020-21 academic year. Learn more about registering your organization and find session dates, times, and webinar sign-up information on the HUB Trumba calendar.

Is the Student Activities Office providing advising for Registered Student Organizations (RSOs), ASUW, and GPSS?

The Student Activities Office (SAO) continues to provide advising for RSO, ASUW, and GPSS activities remotely. Contact advisors directly, or email

During UW Phase 2 Environmental Health & Safety (EH&S) COVID-19 Prevention Guidelines, SAO can sponsor, guide, and support on-site event requests that are in compliance with EH&S policy. SAO staff will not be present for on-site staffing of events during Phase 2 of EH&S COVID-19 Prevention Guidelines. This policy is subject to change based on updates and information from EH&S.


Is emergency aid available for students?

Students with urgent financial needs resulting from issues related to income loss, lack of access to appropriate technology, medical issues, housing, etc. can apply for Emergency Aid. Funds are available for undergraduate and graduate students.

How can I help?

Now more than ever, we need each other. We encourage you to engage in your community. Even while physically distancing, you can support UW efforts/students, carefully donate much-needed blood to a blood bank, contribute to your local food bank, buy gift certificates from small businesses, and more. It’s our collective effort that will help us overcome the widespread impact of COVID-19. Learn more at

Contact Information



HUB Games

Student Activities (RSOs, ASUW, GPSS)

Resource Center

HUB Neighbors/Offices