During remote instruction for summer quarter 2020 to protect the health of our community, the HUB is closed until further notice

We will be providing answers to the most frequently asked questions here, but please contact individual offices for more information. 

For the latest information on UW’s response to COVID-19, please visit uw.edu/coronavirus.

Table of Contents


Is the HUB open? Are offices operating?

The HUB is closed until further notice; however, most HUB offices remain available remotely. Please contact individual offices for information.

When will the building open?

Like all UW buildings, the HUB will remain closed until further notice. There is no known date for opening.

Do employees who work in the HUB have access to their offices?

Employees deemed “essential personnel” by their supervisors, with neighborhood offices/workplaces in the HUB, and with pre-existing card access, are permitted to come to work in the HUB, as long as you are not exhibiting any COVID-19 symptoms (primarily fever, cough, trouble breathing, but also includes secondary symptoms per CDC).  Under Governor Inslee’s “Stay Home, Stay Healthy” order, UW has made telework mandatory for all employees who can do so without hampering critical operations.  For, non-essential staff and student leaders with HUB offices who need temporary access to their spaces, please coordinate with Justin Camputaro (jcamp77@uw.edu) and Shalom Murphy (murphs16@uw.edu) for consideration.  The HUB has been disinfected, and to support the safety of the essential staff who are currently working in the building, the objective is to significantly limit people gathering together in the HUB. Those who are in the building must practice social distancing.

Is the HUB still receiving mail/packages?

USPS and Campus Mail will continue to be delivered to the HUB daily. Mail will be picked-up and sorted between 10:30am-12:30pm, Monday-Friday, and available in the Student Activities Office (SAO), HUB 232. Work-related Amazon, FedEx, and UPS deliveries will occur daily between 10:30am-12:30pm. Please make sure you indicate a specific delivery time to the HUB Loading Dock. Instruct delivery services NOT to leave packages on the loading dock. SAO will only be open to retrieve mail between 10:30am-12:30pm, Monday-Friday. This system will be used until we resume normal operations.

How is the HUB cleaned?

The HUB custodial team uses peroxide-based EPA-registered disinfectants.  During the closure, the HUB custodial team has performed a building-wide deep disinfection throughout the open areas, with a heavy focus on frequently touched surfaces (door knobs/handles, light switches, counter tops, stair handrails, banisters, and elevator controls), HUB equipment regularly used by guests and clients, and all furniture/upholstery. Additionally, HUB administration worked with our service providers such as HUB Games, the RSO Resource Center, and the Husky Den Food Court, to ensure similar disinfectant procedures took place.

How can I pickup items from my HUB Games locker?

HUB Games locker pickup is available on by appointment only Monday – Friday from 8am-2pm between June 24 – July 10.

Please contact hubgames@uw.edu to schedule an appointment. At the time of your appointment, call HUB Games at 206-543-5975 to be let into building. You will be required to present ID to HUB staff and are encouraged to wear a face mask/PPE. HUB staff will meet you at the north entrance, check your ID, and provide the symptom-free attestation form. HUB staff will escort you to your locker and back out of the north entrance after you have gathered your belongings. 

Refunds: Refunds for Spring Quarter locker rentals will be processed via phone calls when HFS’ register systems are back online and HUB Games is reopened.  Please ensure HUB Games has your correct phone number.

Deadline: Due to the concerns of COVID-19, and the phasing in process of reopening the state, no locker padlocks will be cut from lockers until September 25, 2020, even if a locker rental has expired in March 2020 or June 2020. 

Abandonment: If your locker is empty, or you no longer need the contents of your locker, please contact hubgames@uw.edu with notification that we may cut your padlock and dispose of any contents.


Will the HUB be open for meetings and events?

All meetings and events — including meeting spaces, major event spaces, HUB Games and the RSO Resource Center — scheduled through August 31 are canceled. Meetings and events after August 31 are on hold until further notice. All fees will be waived for clients who choose to cancel due to COVID-19 impacts. No new reservations will be accepted for 2020 until further notice. We will give two weeks notice prior to re-opening reservations.

Student Organizations

Are Registered Student Organizations (RSOs), ASUW, and GPSS operating?

RSOs will remain registered and have access to the Student Activities Office (SAO) advisors remotely. You may contact advisors directly, or email sao@uw.edu. In-person meetings and events are not permitted until further notice. SAO will work with RSOs, ASUW, and GPSS to continue student engagement through online methods.

RSOs will be expected to re-register in autumn quarter. In-person meetings and events will be permitted if they comply with the Safe Start phase at the time the meeting or event is scheduled to be held and meet facility requirements.


Is emergency aid available for students?

Students with urgent financial needs resulting from issues related to income loss, lack of access to appropriate technology, medical issues, housing, etc. can apply for Emergency Aid. Funds are available for undergraduate and graduate students.

How can I help?

Now more than ever, we need each other. We encourage you to engage in your community. Even while social distancing, you can support UW efforts/students, carefully donate much-needed blood to a blood bank, contribute to your local food bank, buy gift certificates from small businesses, and more. It’s our collective effort that will help us overcome the widespread impact of COVID-19. Learn more at washington.edu/together.

Contact Information



HUB Games

Student Activities (RSOs, ASUW, GPSS)

Resource Center

HUB Neighbors/Offices